I ordered through MyGrahak.com(Order ID - 8152 on 11-OCT-2011). I paid using ICICI Debit Card. My order was processed successfully, payment was charged and later without notifying me it was cancelled.
When I sent email to Customer Support, they said it was cancelled because the delivery address is not within their covered area for delivery. Since then, I have sent probably 50 emails to Customer Support(Ticket # 624758) and till date they have not issued the refund.
They have taken my money, without delivering the product. My Bank is very slow in processing the charge back, they say it would take more than 50 days to process the charge back and I am not hopeful that it will go through.