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Myhappyjourney

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Myhappyjourney
Srikumar Dasgupta@srikumardg
Jun 10, 2014 07:02 PM, 8190 Views
(Updated Jun 10, 2014)
More hits than misses - our Kashmir Trip with MHJ

Our extended family of 8 members from all age group decided for a Kashmir tour and while I was looking for travel partners I came across MyHappy Journey and Koushik. Koushik was very professional and helping and though I had lower quotes from other travel makers - my choice was MHJ only because they were upright and professional in their dealings. FOr the amount we paid - IMO we got nice hotels which would have been costlier if we had booked directly.


I understand the tour operators in Kashmir are not very professional - as we had to face few issues:

  1. Car that we booked was not what I was promised. It was a major setback as we had to travel lot of miles for 7 days in that car.

  2. Hotel bookings were not handled competently - I would expect Koushik to work harder on this particular aspect . It is very very disappointing and frustrating to go to a Hotel as per the itinerary and be told that you have no booking. Koushik was prompt to arrange another Hotel but this was a totally avoidable situation particularly when we had the same experience in Patnitop where we were booked in Samson and was diverted to Trinetar.

Coming to the positives : Koushik was almost always available on the phone to resolve the issues. I poured all my frustrations on him but he was gracious and understanding enough to manage the situation and arrange alternatives. The Hotels that we stayed were pretty good and we were treated well with nice food.


My advice to anyone who is travelling to Kashmir with any travel partner - pls call the Hotels and make sure you have the booking. Will I give MHJ another chance - definitely Yes. I like people who do not run away from adverse situation and Koushik is one such Person.

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