To put it plain, One of the worst tour operators! ==
They assure u of lots n lots of things. their promises would take u to big dreams! after u get to know the real colour of these frauds, u will feel cheated, humiliated and frustrated(to make it worse, in front of ur entire family if it happens to b a family tour!).
A short list of wht u can expect from them:
Worst possible itinerary(to suit their own convenience and with a bit of sadistic thinking also to rush u up, I doubt!). Worst possible vehicle(some seats will be in unusable conditions. a few of ur members will hv to adjust or come standing all the way!) Worst possible driver(u will b taken aback once u see the driver at the first sight. for the entire tour, u will be made to feel as if u r taken on a free trip at the meharbaani of the driver! u might b asked by the driver to walk for kilometers if he is not in a mood to pick u up from whr u want him to. so b physically fit too to tackle him!). Worst possible coordination at all with the hotel ppl(hotel receptionist will make u wait for hours together till finalisation of their payment from the operator! he will ask u to clear the meals bills on the spot though the operator would have given u sum kind of challan like paper assuring u of free meals! u will feel like a beggar sitting/standing with his family in the lounge of sum outstation hotels!). No coordination with the other service providers also(ur boathouse driver will tell u he has been asked to accommodate sum 25 ppl in a single 2 bedroom boat house. ur boat house cook will tell he was told that only 6 will b coming and he has taken groceries for that number only. at the end of the day ur entire family will hv to come sitting tight in the available space and starve. u hv no other option for food in between the boat journey!). Worst possible service for urself n ur money(50% u hv to pay in advance. Once u land up in ur first destination, they almost rob u off the balance. after that who ever u meet - the driver, boat house driver/cook, hotel ppl - all will b very rude and if u protest, ask u to contact the tour operator - if u contact one they will gv u sum other no. n u will get no redressal at all till the end n by the time u will get used to the inconvenience!). worst possible ==hospitality( u will b asked to jump from boat to boat in the night at the will of the drivers . u will b asked to vacate the boat at the will of the drivers of the boat at any time! better if u know swimming since thrs a possibility of their pushing u down in their hurry!).
So kindly avoid these fraudulent tour operators. Everywhr ppl(hotel managers, boat drivers etc.) symphatisized with us for having become victim to these frauds. Wht v learned from them was - had we booked a boat house directly, they wd hv provided pick n drop services(free of cost!). had v booked the hotel rooms directly, they wd hv provided us with free pick n drop services n also wd hv arranged for local site seeings. they were not receiving us properly since these middlemen dont make prompt payments to them.
So frnds always try to book ur boat houses and hotels urself n ask them to take care of u in the destinations. At least one happens to b bad, u will have the option of changing them and can expect a change in the next destination. From the length of the review, u can understand how much of frustration I wd hv experienced at the hands of these ppl.