Very poor experience at Myntra.com as it has been almost a week and no one has yet come to pick the item for which I requested a return due to size issue. Below are events as they have happened:
* Bought a T-Shirt through Order # 5603870 on March 7
* Order promptly delivered on March 9
* Requested for return of the item on March 9 - Return # 320355 as T-Shirt was not good fit
* They claim it will take 2-3 days to process return
* I am receiving mails everyday since March 11 that someone is out to collect the item, I guess they built good system, however on ground no one has yet turned up to collect return.
Have called customer care couple of times and all I have got are false assurances.
Such a prompt service while they deliver(of course it was Cash on Delivery, so they would service), but such a pathetic experience if customer wants to return. Hope someone at Myntra.com will read this and take some corrective action.
So friends, Beware if you are not sure of size and may require to return the item for any other reason. I think it is better to go and shop at some physical store.