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Myntra

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Myntra
manzoor elahi@manzoor14
Dec 07, 2011 12:39 PM, 4790 Views
Order Canceled without any intimation

I had ordered a Tshirt on myntra on monday 5th Dec 2011. The website said it will be shipped within 24 hours. After 2 days when I didn’t get any info from Myntra about the order , I logged in to Myntra.com and saw that there were no orders in my account and the Money had been refunded as "Myntra credits" . When I called up the customer care, they said that the order has been cancelled and due to non availability of stock, (the tshirt was available when I ordered).


I have asked the customer care to refund the money back to my account as I dont wish to shop in Myntra anymore. he said it will take 5-7 days. which is pathetic. He said as a good will gesture they will give me 2 coupons for 250 rs which I can use if I make a purchase of more than 1000/- rs.


I wont be making any purchase from Myntra anymore. Also , Myntra should take some advise from Flipkart about customer service.

(1)
Hello Manzoor,Please provide us the ID number so that we can look into the situation.We are sorry for the inconvenience caused.ThanksCustomer careMyntra.com
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