Myntra is an online shopping app which has come up with a site also nowadays. Earlier myntra was very confusing as compared to the other online sites as it would add taxes over and above the amount shown. Now also it is the same but after discounts it can come at around the same price. And one good thing is that they have lot more brands and varieties compared to others.
Because of the above factors I decided to try myntra ones and was a little disappointed. It was during the big billion day sale where if we purchased for above 2999 we would get 100% cashback coupons and the other terms were not mentioned. Little did people know that it was a trap and they set the minimum price to use a 1000 discount was 3499 which is way too much after already purchasing for around 4000. Although this was a little expected but such a high cap was not expected. Again we were told that two denominations for coupon would be given 500 on a minimum purchase of 1799 which is still okay. But when they gave coupon they only gave 1000 ones. Moreover o had purchased for only 4500 but still purposely they gave 5000 worth of coupons so that we would have to spend a bigger amount! This kind of cheating is not expected from myntra! They could have given 500 but that would have been a loss to them!
Again another case of them harassing and cheating customers. I was invited by a friend and as per refer and earn they would give 300 myntra points to the referrer on my first purchase. But my first order was defected with many scratches and so I replaced the item because when we are paying full amount we expect the best quality. They did not give the referral bonus to my friend saying that the product was not damaged. Even after complaining they were so arrogant that we regretted using myntra! Even after my first experience I thought of giving them a second chance and they again failed terribly.
Another thing is the delivery boys who are so rude and make faces and behave as if they are doing us a favour by delivering and picking up the returns. One such person was so disturbing that he was like threatening when complained of his behaviour and even after several complains to myntra they do not do anything. And the complain was not made by only me but several people from my complex.
I will never use myntra again and the other apps which do not provide much variety is better than this harassment and poor customer service. I will always use other apps as compared to myntra because they are far far better than this. They do not give so many coupons as myntra but one knows that those who know they cannot survive without giving discounts will provide discount to atleast be on track.