I placed a return request for dress berry black & gold toned necklace on 11/12/2013.
Return ID: 834220 had information that within 3-5 days reverse pick will be done. Nobody turned up for next 5 days.
I called them for 3-4 times requesting them for pick up, again it was told- "It will be done in 2-3 days." Now its almost a month and refund is yet not initiated.
Icing on the cake agents Akshay & Nitish tried transferring my call to the supervisor but call disconnects & to my surprise there is not update after 11/12/2013 on the request number as told by Akshay.