Myntra had been in market since 2007 however there has been no success in achieving heights in online market. Allegations, Law suits, Labor Issues all led down the morale of this organization. The main problem for Myntra was its delivery, Incorrect products, late delivery, no backup plan, no tracking from Myntra all this led to negativity about the company with the crowd. People prefer online shopping expecting no hazzle, doorstep delivery. Lastly when I ordered a shoe from Myntra, it was not of the color which was displayed and the size was most inappropriate. There was no feedback requested however I did put my review on the website.
I would give
2.5 / 5 for Customer Service.
3.5 / 5 for Product Quality
1.5 / 5 for Delivery Timeliness
04 / 5 for App & Wesites
2.5 / 5 for Reliability.