I purchased FILA shoe in the month of July2011 , Within a short span of 3 months the shoe bottom was worn out, more over the quality of the shoe is not up to the standard. I assume the shoe which was delivered to me was not an original brand. As I purchased this shoe from online store MYNTRA.COM I do not have any other company warranty. So I requested through Email to MYNTRA.COM to take a proper action.
They replied me to courier the shoe to them, I did the same thing within in a 4 days’ time... I received courier from MYNTRA.COM. I eagerly opened the Courier, but they send the same damaged shoes without any explanation for returning the same. Next day I contacted MYNTRA.COM Customer Care, they are not properly responding to me and finally saying that "Their QC team inspected shoe and the result was the Shoe is extensively used".
I’m totally disappointed.
Guys....be careful in buying any products through Online Shopping like MYNTRA.COM.... you don’t get after sales service. If I would purchase the Shoe from Local Shops I would get proper response from....
Be cautions with online shopping
Regards
Sridhar.R
09840097343