I received my order around 1 p.m. I was actually surprised to see the courier guy(from Bluedart, Myntra’s courier partner) with my package. I’d read the reviews on this site, and I was a bit skeptic about the delivery. Actually, I never once called the customer care and they never called me. I was a first time buyer, absolutely new to online shopping. I placed the order as COD due to the review on Mouthshut, and really, it’s better that way. Anyways, the guy was standing right there and he had my order. I checked my package. Everything about the tops were just as I imagined, the feel, the quality. I didn’t feel cheated a bit. In fact, the Benetton top turned out better than what I’d imagined. It fit and felt like a dream. I got what I saw. The courier guy was nice. As I wasn’t expecting him, I didn’t have any change on hand and had to go to a near by general store to get the change. The guy was really co-operative. What made my frown a bit was that the courier guy didn’t give us a call before coming. I mean, we could have gone out and he would have found a locked door. That’s the only thing I didn’t like. Other than that, I don’t see what the fuss is about here at Mouthshut when it comes to Myntra. I received the item I was shocked by seeing the quality of the product. The t shirt quality looks so nasty and cheap. Also The Puma Flip-flop looks like the replica of the genuine one. The logo on the strap looks like it has manually painted. The print on the surface looks so tacky against the image they shown on their site. Even my family member now pulling my leg:( . This was my last purchase from Myntra itself and I’ll never buy from them again. I wish I had reviewed the site on net before the purchase.
I asked to Myntra Logistics person not to deliver instead return it to Myntra.com warehouse on the same day. I sent an email and also called them on phone and informed about this return on the same day. Till today(31st May 2012) the product was not returned to their warehouse and they have not credited back my money. They keep saying that the product has not reached their warehouse. I am wondering why does it take so many days to return a product within Bangalore. If I had to travel from my place to its warehouse it should have taken only an hour or maximum 2 hours. I had sent several mails, sent mails to their escalation teams, spoke to their useless representatives and to an illiterate Manager, no one was of any help. I guess Myntra has wide range of collections as compared with any other brands. Regarding, shipment, most often Myntra delivers as per the date notified to me via SMS and e-mail. However, it is a bit expensive as compared with online stores like Jabong or Yebhi even after applying discount coupons. Also, now I can see the the stores like Yebhi, Flipkart and Jabong have collection of shoes as compared with Myntra. Hope! to see if Myntra could add better collection of shoes and jeans with competitive prices. Also, to be honest, the collections of watches in Maxima, Titan segments are very poor and outdated. I am getting Flipkart more attractive in this segment, not getting wide variety of Fastrack watches collections. Collection of ladies watches are also, poor.