I had placed an Order for Samsung galaxy P620 with Naaptol on 11th July. Even after repeated follow up, customer care members were NOT responsive enough to let me know the status of the product. I cancelled the Order after waiting for 15 days!!! Unpleasant experience continues even after cancellation. These fraudulent guys take another 15 days to re-imburse the payment!
They have only one customer care number. People who speak to you do not understand or respond you in proper English. So, you can rest assured to get more confused. Do not ever shop on this useless website. I learnt this the hard way & hence I am sharing this with you all.
God save the CEO of this portal. I am sure his company would be doomed soon with this careless attitude.