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Naaptol

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Summary

Naaptol
Seemanta Dutta@seemanta
May 03, 2014 04:59 PM, 25987 Views
Unprofessional and Pathetic After Sales Service

I selected Naaptol.com as the prices seemed reasonable and there was payment through EMI option available. But, what I was not aware of was that these people will vanish after you make payment and every time the customer will have to call the customer care to know the status of the order.


Very poor customer service! Pathetic after sales support. Even after the money is paid in advance, no intimation about product dispatch or delivery is given. Every time I call customer care, I get to hear only one statement, "Your complaint is registered, someone will get back to you within 48 hrs". I am wondering how will I recover my money now.

(0)
We regret for the inconvenience caused to you, and apologize for the inconvenience as well as distress caused to you over the miscommunication from our end.Please share the required Details -· Order no-· Registered Mail ID- (If any)Awaiting your earliest revert and be rest assured for the complete resolution from our side.Regards@naaptol
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