I ordered a Prestige OTG Oven online with Naaptol order no: 4556945 on 31st July for Rs. 3590, received a worn item of Rs. 2295 on 13th of August. Since 13th I have been calling naaptol, would have called atleast 10 times and spoke to 15 different customer executive, paresh, amrita, safraan, affran, looks like made up name and had to keep telling my story.
I asked then to collect the wrong item back and give me my money back and they kept disconnecting my call. It is an absolute fraud situation take higher amounts from customers and send them cheaper items.
COMPLETE FRAUD.
I need my money back from them please.