Order No 5490212 – Rajiv Cash on delivery given .Order no 5490212 - zync tablet (so called mini laptop) - Mumbai.
I had ordered for a zync tablet + keyboard - cost rs 3699 + rs 369 shipping charges = rs 4098 which I received on dec 2. I wanted to gift this to my friends son who was flying to us the next week . To my horror , the day I gifted him on after two days of this he returned it back to me saying the tablet does not power up , does not catch wi fi , even the basic applications dont work . It was a faulty tablet altogether .
I called up the customer care and asked for a refund to which they said ship the product back and we will refund the same.
Once I DID , they told me you will get a replacement not a refund . I said I dont need it since the person whom I wanted to gift to has left . Since I smell this is a racket being run , I am about to take these people to the court . No amount of calls at the customer care solves the problem ...they sell faulty products and once they receive the money - they run away scot free...whether the product works or not - is not their concern their customer care sucks. They are here to take people for a ride ...beware of naaptol...do not fall for such a trap their office existence is also not known..I am about to file a legal case in the court of law on various counts.
I dont want others to suffer the way I have gone through for this product ...do not buy anything from there . As days are ticking , neither the refund has come nor the replacement ..I want a refund only