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Naaptol

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Naaptol
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Jatin Goyal@jatin2goyal
Apr 10, 2012 06:01 PM, 2032 Views
The worst e-commerce website after timtara.com

I had ordered sharp sidekick lx2009 on 15-03-2012. The order ID was 3628141. Till today i.e. on 10-04-2012 neither I have received the product nor refund. Even after asking for refund the customer care personnel is telling that it would take 21 days more. may I ask anybody what the hell is this.


Most of the online companies strive to fulfill the order as soon as possible.but naaptol.com is not one of them.


First they have used third class courier service of aramex.and even after calling that they are allowed to ship the item again by another courier company.they have not provided any sufficient response.


So friends you are advised to not use naaptol.com. the worst online shipping portal after timtara.com.

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Naaptol
Dear Vikram,As per the telephonic conversation, first please accept my apologies over the incident, we have escalated the case to the concern unit & awaiting revert from them.As per your order status, product is returned back to our ware house by the logistics.Further to our discussion, we would initiate your refund within 48 to 72 working hours & the amount would be credited back to your credit card account in 5 to 7 working days.We request your patience in the interim.We would call & inform once the refund is initiated.Your satisfaction is our prime interest.Truly,Naaptol Online Shopping Pvt Ltd.
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