Ordered 7pcs complete travel solution by calling to 18002669666. Later I wanted to cancel the order as I intended to purchase a different item. I called the same number. The customer care executive who picked up the call literally fought with me, saying, why did u order when u wanted to cancel. You should have thought well before ordering and so on.
This happened within 15 min of ordering. I was literally pissed off. Have never experienced anything of this sort from any shopping website before. Tried to cancel through the website. The cancel button didnot respond at all. Finally called 09223537000 and the customer care executive said that the order has been cancelled. Now I am receiving an sms stating’Item out for delivery’.
Now I understand why nobody purchases from Naaptol. Pathetic experience. Pathetic customer service. NOT RECOMMENDED AT ALL.
Order no 41444407.
Date of placing-12th Nov 2017
Date of Cancellation-12th Nov 2017