I use to view naaptol.com as a big e-commerce brand , but after dealing with your company cc I am very much disappointed.
You have got a very pathetic CC team working for you.They dont have proper understanding about the product nor can I get the proper status about my order and more over I have been seeing a lot of complaints are flooding on your FB page.
I have placed an order # 4657501 on 12th Aug. by making an online payment , since I have some doubt about the product , I cancelled it via putting an online request on 16th and I also call up your customer care several time they say it will be cancelled but receiving no satisfactory reply as to when will I get my refund, nor they are updating the status on the website.