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Naaptol

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Naaptol
poorvesh mistry@poorveshmistry
Jan 07, 2013 01:33 PM, 1631 Views
(Updated Jan 07, 2013)
Naaptol: Worst site ever

I ordered Micromax A110 on 4th Dec 2012, I received  a defective piece (Bluetooth & Wifi not working) on 18th Dec 2012, notified them & sent them back on 20th Dec, they received it on next day via Blue dart.


They sent me back the same defective product, which I received on 29th Dec & I sent it back to them on same day, reporting them that they have sent me the same defective product & this time the package was missing its power adapter & ear phone.


They received it on 31st Dec via Bluedart, but when I called them up on 7th Jan 2013 (today) their system was not updated & had no idea whether they received it. And on top of it they demanded 15 more days for replacement or 21 more days for refund.

(0)
Dear Poorvesh,Please accept my apologies for the issue & thank you for bringing it to our notice.As per your order # 5526602, the amount is refunded as per below given details.Transaction ID : 201301087905867Dated : 08-January-2013Amount : 10398.00We are thankful to you for bringing this matter to our notice as it provides us with a chance to locate the concerned department and to review our procedures in such a way that such an incident cannot happen again.Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again. Regards, Naaptol Online Shopping Pvt Ltd
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