Nothing is for free but for a short period they did provide a FREE service and I had my domain with them for 1 year including unlimited forwarding and an email account. I challenge the people who are complaining about them to find a better deal. I have now been a paying customer and have upgraded my domain for 5 years and plan to do so AGAIN. I have had no problems with them and the customer support is always quick to reply. Easy control panel makes it fast to configure your domain and email all in the same place. You can also have unlimited forwarding addresses to your domain. IE: test1.yourname.com or test2.yourname.com or music.yourname.com and so on. You can also do this with the email service they provide. (That comes with the domain package). 10 out of 10!!!!!!! Over a million users cant be wrong!