Reference: Patient id no. 346687
Date of Admission: 15/04/2011
Date of Discharge: 12/05/2011
I underwent an open heart surgery which included a bypass/change of valve and an implantation of a pacemaker, would like to share my experiences during the entire stay, I had the pleasure of meeting Dr. Devi Prasad Shetty/Dr. P V Rao/Dr. Sunitha Abraham/Mrs. Laxmi Maini/Sowmya (secretary to Dr. P V Rao) and many other people whose names I do not remember, yes the two supervisor nurses who were on the second floor where I spent most of my time.
Their names if I am right should be Sister Shardha and Sister Jasmin, after my discharge I have been in regular contact with Mr Suryakanth and Sowmya and I must say that all the people mentioned have been absolutely wonderful and have always extended the best possible help.
During my stay in room no. 220 I came across various people who I met on a regular basis I must say all of them always did better than the best I whatever way they could help, be it Ms. Jyotsna (Diet incharge), the ladies who used to come to serve tea/food etc. , the two ladies who used to come to clean the rooms, the gentlemen who used to come everyday and ask for suggestions and if I had any complaints and last but not the least the always smiling Mr. Suhash who used to organize the physiotherapy exercises in the mornings.
I may not remember any more names but must say this place is absolutely wonderful and all the people very are very caring and loving.
I am coming back for the review on the 13th of July 2011, and meanwhile have met many people who have come to meet me and have enquired about my surgery and the hospital, I have told everyone about my wonderful experience and have suggested that if anyone of them has a problem he/she must go to Narayana Hrudayalaya, Banglore.
I have over the last many years been to many hospitals mainly in Delhi and Mumbai to meet people who have had heart problems, but must mention this is the best be it north, east, west or south.
Lastly I must add that I met a cardiologist (surgeon) from one of the good hospitals, he had bought his relative for a heart surgery, I asked him the reason for coming here, he just smiled and I got the answer.
I once again would like to thank all of you for the extended life given to me.