The only good thing about narayana hrudayalaya is good infrastructure.everything else is too bad.the hospital management people behave like illiterate people and the General Manager of the Hospital Prakash Zakaria is like osama bin laden. Does not have even lil bit sense of humanity and comes just to take his salary.Not only that he behaves like a true saddist and passes unnecessary comments about the patient party and also makes fun of them.I am visiting the hospital since one year since I am in bangalore.
I found this hospital is worse than all other govt hospitals in all other cities in India. The general manager prakash zakaria completely denies any responsibility about the hospital management and insults women from the patient party.Not only that..all staff members are very very cruel and is not at all helpful in the hospital.whenever u ask some help -"No" is the 1st word coming out of their mouth.My mom was admitted due to cardiac failure in this hospital this year and we were not at all informed about it.later after 2 months we came to know its cardiac failure.my dad had undergone operation here and the hospital staff behaved very rudely when we asked about the progress of my dad.The hospital management is like talibani.
I asked about my dad’s condition to a hospital staff called vasathi who sits at 2nd floor ITU, she denied to give any info passing unacceptable comments and making fun with the colleague. A neighbor patient from bangladesh who had undergone by pass had severe bleeding with flesh coming out with it after few days of operation.And he was not at all taken proper care by nurse.
In fact no nurse attended him for four hours.Narayana Hrudayalaya is just like business unit to charge money from people and they lack the basic tendency to help people when they are ill.Its just like a financial profit organisation where every patient means money for them.My mom fainted due to bad behavior of staff over there.And they had overlooked my mom because we charged them on that.The receptionist ladies behave very very rudely and keep insulting the patient parties.Its just a talibani management system to grab money and nothing else.
Whenever I visit the hospital, I meet at least 20 people in a day who are so much dissatisfied with the staff attitude.the staffs don’t really value the patient party’s time , energy and money.They make everybody waiting like hell for days after days. Govt hospitals are much much better.When due to negligence of staff people, the work doesn’t get over in a single day, they ask people to come the nest day.the same thing happens the next day.and working people have to waste their leaves, time and energy like hell.The hospital staff don’t even respect their timings and are so impunctual.
the hospital management and hospital staffs are tyrants and totally behave like uneducated people by insulting patient parties