Im a very frequent traveler and mostly by bus, because the drop and pick up points are convenient.
I usually book a full sleeper single side so that I can use these 20 odd hours productively. I plan out works I can finish in this alone time I get.
National travels said that if I used my laptop I could wreck the AC. I told them all other travels allowed me to use laptop, they asked me to cancel my ticket. I asked for full refund which they could not give.
Here Im traveling by NT with neither my laptop or any movies played by the bus.
Poor service. Rude staff.
Good riddance NT. I will travel by SRS only always