Here is a company more concerned with getting money from people even in hard times, #CORANAVIRUS.
They are a bunch of people, whose success has gone in their heads and now think themselves to above everyone else. When they want a client, they will do anything and everything and go to any limit, but once the account is opened then there is no support.
I would support other companies and make them more relevant, so some lessons in humility are learned.
Advice: look for other options, at far better rates and better service.