I moved into Nestaway last month and I already feel like killing myself. This is the worst service ever. Service requests even after so-called "escalation" are not solved. The security in the building is more helpful than their customer service.
I would prefer paying the broker for lesser headache. If you ever find the need to use this shitty service, make sure everything is done before you move in. They will try to close the deal by saying there are other people interested, but make sure cleaning, pest control, plumbing, appliances are all working as expected.