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Nestaway

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4.4

Summary

Nestaway
Shreyas Raj@shreyasraj4
Oct 23, 2019 12:03 PM, 4686 Views

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Nestaway_care is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Jul 01, 2020)
Nestaway Experience is worst from the beginning

I have been using nestaway from the last 6 months, and from that time I have been facing so many issues, I have even written about the issues on LinkedIn.Now what has happened is that after making so much of request and service ticket finally some of thepremovin issue( SC_ 02185620, SC_ 02144966) was resolved, but what they have done is they have added the charge for resolving those issues.Since it was a premovin issue I have not paid any charge, and have been informing multiple times that it was a premovin issue.But I see they are putting fine daily Rs100 and it is accumulating.I have raised the ticket( SC_ 02296827) requesting them to remove those pre-movin issues charges, but nothing has been done, and also the charges are increasing daily by RS 100.Link to the last post for nestaway: https: // http://www.mouthshut.com/review/Nestaway.com-review-nnnpsulnmloNote: If the service of nestway would have been better, it would have been a really useful platform, but since the service is so bad, and not just the service the Nestaway application is also worst.Concentrate on a service at least or else people will switch to some other service.


Its been more that 2 months and they have not yes called me to resolve this.


Its not the 1st ticket that I am facing issues with.


The last ticket that I raised took more then 4 months and that also to resolve the premovin issue and after they resolved the premovin issue I have to raise this ticket because they are charging for resolving the premovin issue.


Nestaway is so worst that I have no words to speak.


Worst service and worst customer experience

Issue Resolved
(2)
Hi Shreyas, we want to have this matter looked into. Could you please share your ticket details with us so that we can connect?
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