I planned to book a flat in Logix’s ‘Neo World’ Project. I searched the market and found that there were three big names out of them 2 were very established (BUT A BIT NEGATIVE FEEDBACK) and third one was the new one (NetAmbit Homewise) only 6 Month old but having a good name in other sector like Insurance etc.
He was giving a lesser discount in compare to other dealer though I selected them. Because I though he will not do any type of cheating for making it’s reputation in market as well as my benifit.
-
Dealer 1: Total: 9% (5% on paper, 2% Adjustment Note in second Installment & 2% credit note, encashable after 35-40% payment)
Dealer 2: Total: 8.5% (5% on paper & 3.5% credit Note encashable after 35-40% payment)
NetAmbit: Total: 7.5% (5% on paper & 2.5% credit Note, encashable after 30% of payment)
There will be a gap of around 6 Month between 30% & 40% payment which I have already analyzed. I don’t want to wait for 40% payment to encash my credit Note.
-
I choose NetAmbit for my deal, whose representatives(Mr Omar & Mr Vinod Kumar) was following & convincing us a lot.
I provided my all document and money to them and feel happy and relaxed BUT it was the start of my Mental humiliation.
They promised me that credit note will delivered to me within 2-3 day as amount will be debited from my account.
But it is now 2.5 Month, I have not received my credit note.
Every time when I called their representative (Mr Vinod Kumar),
In the beginning he use to say Sir,
1. it will be delivered to you by tomorrow.
2. Finance Department is doing legalization/Verification.
3. “CEO is out of Country, needed his signature”.
After all these words changed to, I am out of station OR I am driving, will call you back., No call back return….
After that, Stopped picking the Phone…
I tried to Call their customer care No also, there are lot of name: Ritika, Neha and others
Every time they use to say me, that our representative (Mr VINOD KUMAR or Mr OMAR) will call me back…. But return call
Suddenly, One day their representative called me: Sir Apka Credit Note ready hai…. Aap kal day time mai mujhe Call kar lena I will delivered your credit note(Earlier they use to call themselves and ask Sir, when/Where we can meet)…
By Some reason, on the same night their representative came to my home to deliver credit Note…. But here is again a TWIST:
Credit Note will be encashable after 40% of payment instead of 30% which they promised.
There was am argue with representative, and he promised to be back with a Fresh credit Note with promised condition (Encashable after 30% of payment)…
And here second level of Hell is started for me…
No one came back with a fresh credit, No one called me back and never picked my call as well….
Then I decided to meet some senior person in company to discuss the problem.
I went to their office(ETT2, Sec-131, Noida). 28th January 2012
There we meet to Mr. VASU and said to be Head of Noida Region.
He called Mr Vinod Kumar & Mr Omar, On that day I saw his attitude, he even not saw toward us and trying to show that WE ARE BEGGERS AND BEGGING FROM HIS POCKET
In same way: Jab koi Bhikari bheek mange aate hai kisi Ki Shop Par… To who jhallake apne Naukar ko bolte hai… Abe kuch deke DAFA karo yanha se inhe….
We talked to Mr Vasu, he promised to deliver the Updated Credit Note within 2-3 day at home
Now again Story repeats again….
He never call me back(Except One)… Every time when I called him… he was in meeting (possibility is there because he is heading a organization) but it should be his responsibilities to call me back…
No of times he has delivered my credit note by his word…(Not actually ….)
It is almost 2 Month, I am following with him but no solution till date….