Worst customer service I’ve ever seen. I strongly advise you not to opt for this internet speed because the customer service is completely time consuming. It’s best to pay someone who understands the worth of our time. That is why most people are opting for Jio giga fiber instead. I paid the bill but my account was still frozen, so I called customer support, who told me to mail them the bill receipt, which I did, but then discovered that their mail cap had been surpassed. You can guess how many bill conflict emails they’ve been sending since that. I called customer service again and explained the issue to them, as well as their mail box. They told me to mail on their second account, which I did, and it’s been 10-11 hours after I sent it, and I still haven’t received a response. In addition, my online classes were set to begin the next day. I hope you can see that I’m not advising you to go for it. Instead, you can use jiofiber or something else that values your time and resources.