This is one transport company that has left me impressed. Right from the start of visiting my house in Delhi till the end of the deal that is to deliver my goods to my hometown in Kollam - Kerala, they have done a perfect job.
Had called the owner Mathew for a rate quote prior to finalising the quotation for my household movement and then they had sent their executive for a house survey. Although their rate was higher than other quotes that I recieved I still finalsied them for their proffesional approach. When staff for packing came I was amazed by their expertise and the care that they show for all the household items. All my glass items were packed specially along with electronics. they made no compromise in the quality and quantity of packing matrerial also. After packing they loaded the goods into the truck and that also with proper setting and full care taken. I have seen other packers for kerala for my relatives packing and that transport company had broken a dining table leg while loading itself. Even their packing material was of so poor quality. But my packing done by New Kerala Roadways was really very good. I was convinced that only if the truck has an accident then only would my goods be damaged. But still with little fear I saw the truck leave and then on a daily basis their staff would update me with the vehicle tracking details. The vehicle reached my house on the 8th day - 1 day late than what they committed but that is ok. Their staff helped me in unloading the goods and then I checked my costly electronic goods in front of their staff and as I had expected everything reached in perfect condition. I would like to express my thanks to this company and their staff in taking care of all my goods and transporting them over 3000 kms in perfect condition. Although I have paid them for this job but I still have heard many stories of goods being deliverd 10days to 1-2 months late, damaged goods, missing goods and so on but with this company I had a very nice experience. Thank you once again all people in the company . Good job Cheers