They are thieves running as a broker. They are middleman with Delhivery and just charge thousands in commission. Simply check the website, cheaper and better experience.
Direct shipping will be cheaper.
What they dont tell is
1. Your stuff will be weighed in their godown on a video call. There machine is rigged.
2. There is just one employee Neha, the rudest scammer. How can a national shipping services has one employee and no manager. Screams scam to me.
Once you give her your stuff, she will stop picking your calls and good luck getting a reply of a decent human being with manners.
3. They wont tell mandatory insurance of 25, 000 even if the stuff is not values at that.
4. They will never tell 18% GST.
5. There are at-least 5 hidden charges which you will get to know after they pack your stuff and leave.
Then when you realise you have been scammed, they will ask for 80% of the shipping cost to allow us the privilege to collect our stuff back. You will feel very lucky at this point of time.
If you want to ruin your moving day and probably learn a life lesson, I would highly recommend them.
SCAM se bache, satark rahe, saavdhaan rhe!