I recently purchased a pair of Nike shoes from Myntra, priced at 17k. Unfortunately, within just one month of use, the shoes developed significant wear and tear issues, including a noticeable tear.
I promptly reached out to both Nike and Myntra to address the problem. However, the response from both ends was disappointing. Despite my efforts, there was no resolution, neither in terms of a replacement nor a refund.
The lack of durability in a product at this price point is concerning, and the unhelpful customer service only added to the frustration. As a loyal customer, I expected better from Nike and Myntra.
I would caution others to think twice before investing in Nike products through Myntra, considering the subpar quality and the unsatisfactory customer support. It’s disheartening when a trusted brand fails to uphold its standards.