Good reception, good memory, good charge/battery life -- too bad the battery keeps disconnecting and turning the phone off! Opening the flip cover the wrong way or grabbing the phone the wrong way will shift the battery and break the connection, and believe me, it is FRUSTRATING. My original 6161 had this annoying habit, so I sent it to Nokia to be fixed while Cingular gave me another 6161 which (you guessed it) had the same annoying habit. When I received my original 6161 back, guess what? Same problem. My sales reps at Cingular were aware of the problem and tried various fixes as well, but to no avail. I would AVOID this model!