I have been using Nokia E71 for almost 2.5 years now. I think this is considerably long time to use any high end business phone. I had bought this phone thru indiatimes.com at the time when it was first launched in India. I am very happy and satisfied user of this phone.
Steel finishing, qwerty keypad, big screen and app shortcuts are the USPs of this phone. However there are features which needs improvement like music output quality, camera (3.2 megapixels), hang and auto-restart due to unknown reasons. I am sure that many of this things are taken care of in E72 but I have learnt from my friends who use E72 that phone is still getting hanged pretty often.
Other than this, this is highly reliable and super phone. I highly recommend this phone to anybody planning to buy Nokia E series phones.