I received numerous emails from Norton telling me that my subscription had expired. I checked and it had not. But I called "Norton" to find out what was going on. Of course, I was not connected to Norton but the company that runs scams for Norton. I explained the issue to the agent and he assured me that my subscription had in fact run out. I asked him, if that were true, how was I able to continue to do scans. He had no answer. He then asked to take over my computer so that he could show me. I allowed that and then he asked me for my password. I made one up. Supposedly using my phony password, he immediately showed me a list of "errors" in my computer.
Since he did not have my password, and could not have compiled this huge list of errors that quickly, I know he showed me a fake screen made to look as though I had these errors. I then asked him to run my Norton scan to remove these errors and he balked. I told him that I would do it. He insisted that I could not and had to renew my subscription. I told him to shove it and would uninstall Norton and install McAfee. Which I did. Symantec knows about this scam and refuses to do anything about it. Please, please do not buy a Norton product. In fact, all HP computers come with McAfee and not Norton.