I had booked a pickup in Chennai Central 3 different times and all these times they made me wait for 30 min and then gave me an alternate.
Today the cab details came and I waited for the Cab guy to call. He did not call me and I was already standing out near pick up and drop area and I called him.
He did not pick the call.Then I called NTL. That guy promised to call in 5 min but never called. I was made to stand with children for half an hour tonight. After that my call was never answered by the call center. I had to arrange an alternate and thus wasted 45mins there waiting for these fools.
These fellows shiuld be sued in consumer court for unfaithful trade practice, deficiency in service, mental agony and etc. their service should be banned for ever.