From nykaa, I orederd shoes for my daughter on 25 sep 2024 and they promised me the delivery on 5 oct 2024 but till 5 oct they even not shipped the product. so I contacted customer care multiple times and finally I received the product on 13th oct. To my surprise I got garbage as I received paper and flyers in the box instaed of shoes. I was shocked.I could not believe that I got scammed but yes I got scammed. So beware while you order anything from nykaa.