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Nykaa

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3.5

Summary

Nykaa
D S G@dsg11255
Sep 26, 2017 11:41 PM, 11703 Views

NYKAA E-RETAIL LTD Cares

NYKAA E-RETAIL LTD is working closely with MouthShut.com to enhance customer satisfaction.

Damaged product recieved

So I recently placed the order from nykaa.


The nykaa has various cosmetics products and it provides free shipping over 500 rupees.


So I ordered 3 lakme lipstick and 3 face mask.


The products were delivered within 7 days. Though it is a longer time but its fine.


One unsual thing happened when I recieve the products. One lakme enrich matte color lipstick was sealed pack but it was empty from inside. Well I was surprised to see this.


So I talked to the customer support. At the first they didnt believed me and told me nothing can they do because the product was sealed.


Then after an arguement they agreed to replace it.


But it is really strange how they can send products without checking.


Not going to buy again from them.

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