nykaa is working closely with MouthShut.com to enhance customer satisfaction.
I purchase a lot of products from nykaa.com. recently I purchased a mac feline kohl. I didnt find it good as it smudges very easily and leaves a nasty look on my face. I reviewed the same twice on nykaa.com but they didnt upload the review on their site. This is sheer deceiving people as there is no transperency. They only choose and upload the positive reviews about the products.