nykaa is working closely with MouthShut.com to enhance customer satisfaction.
Its really disappointing that after taking the order they forget about the shipment and the delivery, after long follow up I got the delivery which was a wrong shade, every shade has a shade number along with the shade name, which I was not there on the website I called up and told customer service executive that what shade I want he asked me to drop a mail and again I placed the order but shipment has not done even after 4 days of placing the order. When I called on customer care number they are not ready to support.