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Octa

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4.5

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Octa

Ram Khan@khanram688

Jul 17, 2025 05:46 PM, 373 Views

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OCTA Cares

OCTA is working closely with MouthShut.com to enhance customer satisfaction.

Some Room for Trust

Had a few smooth weeks. untill the trade freeze on Friday morning.

Rebooted. but lost a candle spike on USD/CHF.

Support was polite. still, Octas rep needs more stablity.

Theyre not shady. just not fully polished yet.kj

Thank You

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Brand Response

OCTA

Jul 18, 2025 04:31 PM

Dear khanram688,Thank you for sharing your experience. We're glad to hear that your initial weeks on the platform were smooth and that you found our support team polite and responsive.We understand how frustrating platform interruptions can be, especially during active trades. Please know that our technical team continuously works to improve platform stability and performance, and your feedback helps us prioritize those efforts.We appreciate your honest assessment and your patience as we work toward delivering a more seamless and reliable trading experience. If you have any further concerns or would like to share more details, please contact us at support@octafx.com or via Live Chat. We will be happy to assist you.Kind regards,Octa Rep.