OCTA is working closely with MouthShut.com to enhance customer satisfaction.
Well, fortunately Octa support is available REALLY 24/7. You can talk to them whatever you want and they will reply to you.
Its a pity that you can contact them only through the live chat, no emails or phone calls etc. but its okay.
They have replied to me within minutes and we settled the questions within 5 minutes. They provided with all details and its. delightful!