Hello guys, I have hired Ola cab and this is how I see their services.
Booking an Ola cab is very easy with the app but it is more frustrating to convince a cab driver of Ola cabs because they have a very serious attitude problem. Once I booked a cab, the driver was shown at a distance of 2 kilometers from my location. I called on his number and the guy was not even picking up the call. Though he was just 7 minutes away as per the app but it was unexpected reply from him that the app might be wrong because he is 22 kms away according to his actual location. He insisted me to cancel the ride and the driver said he would not cancel or come to pick me up in any case and hung up the call saying it is upon me to waste my time or choose anybody else. I cancelled it anyhow because I was in a hurry and that man had already wasted few important minutes of mine. I booked a different cab and while he came and picked me up, it was surprising to see that same cab on the same location on the bylane of the main road two kilometers away as I remembered the last two digits of the vehicle number of my last booking along with the brand and model. That man was simply lying inside his car and lied about his location cutting the call in rude arrogance.
That was the last time I used Ola app and soon uninstalled the app that same day. They need to regulate their cab drivers and emphasize on proffesionalism which they clearly lacked.