I had this funny experience I want to share. Thanks for writing in. Let me help you with the explanation.
Waiting charge is applicable:
i) When the car is not in motion while the journey is in progress.
ii) If the customer makes the cab wait anywhere in the journey.
As checked you boarded the cab at 07.08 pm .
If the cab was not in motion anywhere including traffic or signal, waiting charge is applicable. We checked the details of your journey and noticed that there was a wait time of 11 minutes. Out of this total 11 minutes, first 10 minutes are not chargeable. Hence, waiting charge was applicable for 1 minutes. Calculating as per Rs. 2 per minute, total waiting charge comes to Rs.2
Hope this clarifies. Please write back in case if any concerns.
Warm Regards,
Nimmi P,
Customer Support
http://www.olacabs.com