I was to go with my family last week amd we prebooked this cab but then also the cab didnt arrive on time.
I called the person about 5 times and every time he said that he was near the home and was comminh in 2 minutes but at last he came about 40 minuyes late and we were very angry at the service.
Later while making payment, the driver said he was not having change and would add yhe refund in my ola wallet but I have not got the same till now.
Overall, it is beyond worst