I booked a cab for my masi and in my ola account I have 300 rs and that guy charge 98rs for his trip.and he took 98rs from my masi and also 98rs charge from my ola account , when I call to ola customer care they are telling me sorry mam according to our policy once the driver took payment we are not responsible this and that. And giving me all the lame excusses for not returning my money its a pathetic service.its better I will take cab from uber apart from this ola