While this experience is well about a few months back, I am glad am getting this out here.
Wipth Ola I consistently had issues with service, in specific, refusal of services. This time around, it was early in the morning when I was required to be at work by 8 AM. I called for an Ola can at 6: 30 to go to Nerul ( from Jogeshwari)
Not sure what the deal was with the driver but he seemed reluctant right from the start. He refused to come over to Jogeshwari West and made several excuses of losing his way. Towards the end he made me walk around for 10 minutes before I realised he was no where close to my pick up point.
Frustrated with this repeat experience, I took another company cab ( Uber) and left. Ola did not care for my experince and played it down like any other issue, have not used their service since! Happy with uber! ??