3rd april 2016, banglore, I had to reach airport by 11: 30pm to catch an international flight and at this instance non of the ola driver were ready to pick me up though I had recieved a driver number via sms who was supposed to give a drop. on calling the driver was insisting me to cancel the trip and rebook another one at around 8: 30pm.
Hence I had to call customer care the response from the support team was the aoll the cabs are 6-9 kms away from the place and it is not practically possible to deliver the service, unless I rebook and look for a new cab with in my limits. all these set of idiots want to save their face for which they play these prank. also want let you all know that the support team was blamming that I had booked the cab from a location 9km away from the place where I asked for the pickup. I was wondering the whole day I was at home and doing the travel prepration including the ola booking, how come these people got a wired geographical long.
in short, ola services are very much bad and it is safe to go with uber and other known local taxies is you are pressed on time. never reply on ola cabs