Ola cabs was good initially and I was happy with there service. I have taken there services regularly.
But now there services are becoming worse. For the existing customers they have introduced new funda of taking more money for the Ride.
Now every time you try to book a cab, a message pop up saying "The trip will be charged 1.2x, 1.4x and 1.6x etc.". This is new feature added by Ola cabs to charge more to the existing customers. This is like a Bomb now I have to shell out of my pocket. They claim 10Rs per km, but it will become 16-18 Rs per Km right now if you take a ride.
Also when you are travelling, you will be charged per minute of your ride extra 2 Rs which they say waiting charge. A Joke.When you are travelling, for whom you are waiting and why the waiting charges?
In all the cities the traffic is there and vehicle will stop for some time. You will be charged for that also.
Because you are existing customer, you will not be given any benefits and only new customers should get the benefits. They only believe in adding new customers but don`t care for existing customers.
Even there nasty drives can cancel the Trip anytime.Please be aware. A new facility OLA cabs has given to drivers if they don`t like the destination:).
The cab quality is also going bad these days.
Please try to avail other cab services in bangalore.