I booked a cab from Vijaynagar Water tank to Suburban Bus stand ( Mysore ) and the ESTIMATED TIME OF ARRIVAL was mentioned to be around 3 mins. I called Mr.Siddhesha who accepted my request, but he never picked it. He used to cut the call and never even called me.
I waited for 15 mins and when the ESTIMATED TIME OF ARRIVAL changed to 5 mins again, I really grew impatient and cancelled the ride. To make things worser, I was charged an extra Rs.35/- and I had to pay it during the next ride. I will never book cabs on Ola ever again. I even mailed them about this and there is nothing from the other side. Also, I feel they overcharge once we take the ride. Totally unprofessional.