I have booked a shared cab from Dattatreya colony to Secunderabad. At the time of booking waiting time shows 5 min after 2 mins it shows 15 mins again after 2mins it shows 17 mins as the cab is taking too much time, I canceled the booking and booked another which came in 3 mins. But they have charged cancellation charges of 25rs .
When I asked customer care they said it is automated process we don’t have rights to take request.
Firstly they should assign cab which is near to the place without doing that they assigned the cab which is far from my place and charged wrongly.