OLA, the newest jargon in the business that means "Fuck you customer!"
The last incident: I had booked a cab for an airport drop on 12.15 AM, 2 Oct, 2014(CRN 11110534).
On confirmation of the order, I was informed that the name and number of the driver would only be shared with me 30 minutes before the ride. I realise thats how they function. But I did have my concerns about the pick up being at that time of the night because just in case there is a goof up, I will be running short of options. As promised, I was shared the drivers info and I got in touch with him.
And what followed was a shocker of an experience. The driver said he isnt simply interested in an airport drop. I had to virtually beg and even offered to pay more. I even told him that it would be really hard for me to get a ride at that the night from my location and that I had an international flight to catch. He dint really have to think twice before saying that it isnt his problem and insisted that I cancel the ride and find someone else. I almost panicked and I cancelled the ride, which I really shouldnt have. Why on earth would they assign a driver who isnt interested in taking up the ride?
I just wanted all my friends to know that before you opt for anOLA service, just remember that not everyone would be as lucky as I was that day. Because, I could make it to the airport in time, thanks to another competent cab service.